Concierge Services FAQs

Cilo Marbella’s concierge services are designed to elevate your stay or property ownership experience. Whether you need a private chef, yacht charter, chauffeur, or wellness treatments, our 24/7 team ensures every detail is effortless. These FAQs provide insight into our bespoke Marbella concierge solutions, how they are tailored to your needs, and what makes our service truly exceptional.

• What concierge services do you provide?

  Cilo Marbella offers a wide range of bespoke concierge services designed to enhance your Marbella experience. Our services include private chefs, chauffeur-driven cars, luxury car hire, yacht charters, spa treatments, and personal trainers. We also secure reservations at exclusive beach clubs, fine dining restaurants, and private venues. Whether you are staying in one of our Marbella luxury villas or visiting for a special occasion, Cilo Marbella’s experienced concierge team ensures every detail is meticulously planned and tailored to your individual preferences and requirements.

• Can you arrange private chefs, transport, or wellness treatments?

  Yes, Cilo Marbella specialises in arranging private chefs who craft personalised menus, from casual dinners to gourmet experiences, all served in the comfort of your villa. We also organise luxury transport, including chauffeured vehicles, airport transfers, and even helicopter services. Wellness treatments such as in-villa massages, beauty services, or fitness sessions can also be arranged. Our trusted network of professionals guarantees exceptional quality and service, ensuring every aspect of your Marbella stay is seamless and unforgettable.

• Are services available during both rentals and ownership?

  Absolutely. Cilo Marbella’s concierge services are available to clients enjoying a short-term villa rental and to homeowners who prefer a hassle-free lifestyle. For property owners, we assist with everything from ongoing property management to event organisation and seasonal preparations. Whether you are visiting Marbella for a week or living here year-round, our concierge team provides the same level of care, ensuring your property and lifestyle needs are always met with precision and professionalism.

• Is your concierge service available 24/7?

  Yes, our concierge team is available 24 hours a day, seven days a week, to handle any request. Whether you need last-minute restaurant bookings, private transport, or urgent assistance, our round-the-clock service ensures that nothing is left to chance. We pride ourselves on quick responses and proactive solutions, giving you peace of mind that support is always just a call away. Our priority is to make your Marbella experience smooth, luxurious, and stress-free.

• Can services be tailored to individual needs?

  Every service we provide is entirely personalised. Cilo Marbella takes the time to understand your preferences, lifestyle, and expectations, creating tailor-made experiences that go beyond standard concierge offerings. Whether it’s a private wine-tasting evening, a personalised shopping experience, or arranging a helicopter transfer, our team ensures that your request is met with the highest attention to detail. Our bespoke approach guarantees that every service enhances your stay in Marbella.

• Is concierge available for corporate or event bookings?

  Yes, we offer concierge support for corporate events, VIP retreats, and private celebrations. Our team can organise luxury villa rentals, arrange catering, entertainment, and transportation, and manage all logistics to ensure flawless execution. Whether it’s a business conference, a product launch, or an intimate celebration, Cilo Marbella delivers professional, discreet, and seamless event planning. Our expertise ensures that every detail is taken care of, leaving you free to focus on your guests and enjoy the experience.